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Privacy Policy

Legal Disclaimer

At Ajr & Adorn, we are committed to protecting your privacy in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and NSW laws including the Privacy and Personal Information Protection Act 1998 (NSW). As a direct-to-consumer jewellery business based in Sydney, NSW, we handle your personal information with ihsan (excellence) and amanah (trustworthiness), collecting only what is necessary for lawful sales of our everyday luxury products.

Information We Collect

When you shop online, create an account, subscribe to updates, or contact us, we may collect:

  • Personal details (name, email, phone, shipping address, payment information).

  • Order history and preferences to fulfil purchases and improve service.

  • Device and browsing data (IP address, browser type) for site security and analytics.

We do not collect sensitive information (e.g., health data) or target children under 16.

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How We Use Your Information

Your data helps us:

  • Process and ship orders, manage payments, and provide customer support.

  • Send order confirmations, shipping updates, and personalised recommendations (with opt-out).

  • Improve our site, prevent fraud, and comply with legal obligations.

We never sell your data. Limited use of cookies/trackers supports site function; manage via browser settings.

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We share information only as needed with:

  • Trusted service providers (e.g., Shopify for e-commerce, Australia Post for shipping, payment processors like Stripe).

  • Law enforcement if required by law.

No overseas disclosures occur, but if introduced, we will update this policy and ensure equivalent protections. No AI automated decisions affect your rights.

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Security and Retention

We use reasonable security (encryption, secure servers) to protect data and notify of breaches per Notifiable Data Breaches scheme. Information is kept only as long as needed for business or legal purposes, then securely destroyed.

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Contact Us

For privacy questions: hello@ajrandadorn.com or Ajr & Adorn, Sydney NSW Australia.

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This policy complies with current 2026 requirements; we review annually. By using our site, you consent to these practices.

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